Matt has come to us from quite a different background to the usual helpdesk suspects — he spent eleven years producing high-quality caffeinated beverages for people just like the ones he now works with. After moving here in 2012 (from NZ, bro!) for the improved working conditions in hospitality, he has since built a family and decided that the unforgiving hours of cafe work were no longer a priority for him. With such an extensive history in customer service, his personal approach to support and attention to detail is outstanding. He loves helping and teaching people new things, and looks forward to building long-lasting relationships with all of our clients.

We've had Matt on the team for just over a week now, and he's absolutely nailing it. Along with main man Dan, we think we've got the best support in the business.