Rivkin

From the Client

"No other external technology firm that I have dealt with has been able to, or has bothered to try to, fully understand the Rivkin business and our communications objectives.  Under Kieran’s leadership, Jack Marlow demonstrates an intuition that we find to be quite mind-blowing.  Before we’ve even figured out what it is that we actually want from a new technology project, Kieran and his team have come up with the perfect solution.  It’s nuts.

Recent changes made at Jack Marlow have blended Kieran’s traditional style of being highly accessible and flexible with a more methodical approach to project briefs and timelines.  So we’re getting the same friendly client service and responses to last-minute requests with clearer delivery expectations now.  Makes for a more positive experience overall.

A small business shouldn’t have to allocate a seat, job and a salary to an internal hire that manages its CRM and website.  Over time, we’ve been able to continually optimise our content management process and make publishing our research something that a financial analyst can do as easily as a content manager can.  We have a head technical financial analyst who publishes his own recommendations.  We have a sales manager who designs client service and sales lead distribution processes and executes the lead allocation himself."

Scott Schuberg, Managing Director
Rivkin Securities Pty Ltd