We're specialists in making all your systems talk to each other. Merging data from several broking platforms? Need your warehouse and your reps to stay out of each others' way? We've got it covered.
The Truss platform is designed for integration, and used by hundreds of businesses across Australia every day - whatever your data problems are, we can use it to help you solve them.
We love helping Wholesalers, Manufacturers and Importers succeed. From a website to give your customers the ability to purchase online, right through to a comprehensive management system, find out how we can help your business:
With many other platforms, your website sits separate from your CRM, meaning updates to your products may take hours or sometimes days to appear online.
Truss CRM is merely one face of the platform that drives your website - there's no need to wait for what you do to your pricing in CRM to appear on the website, or for website orders to update stock - it's the same system.
With our extensive experience building websites for wholesalers and importers, we know how important it is to let your customers buy direct from you online.
With Truss CRM you can extend that all the way to setting individual pricing for customers, or running quotes through an approval process where your customers confirm acceptance and even pay for orders online.
Truss CRM can be used to give your reps the power to request special pricing, check shipment status, take payments, and place orders - even from their smartphone, and even when they don't have access to your other systems.
Truss CRM can operate as the Hub connecting your different systems - purchasing, accounting, website, and shipping.
Maintain separation between departments - keep your purchasing team out of your reps' way, and vice versa.
With Truss CRM we work with you to configure and maintain your business rules - ensure your reps quote pricing you're happy with, and control access to low margins or special pricing on a case-by-case basis.
Don't get stuck in a queue waiting for an email response from offshore support - we're on hand by phone to help with additional training, technical support or general questions Monday to Friday, 9AM - 5PM.
We specialise in websites and management systems for subscription-based financial services businesses. Over the years we've helped businesses publish their regular newsletters, maintain their paid subscription database and acquire new business.
For some clients we even assist with transaction processing via integration to broking platforms. Whatever your needs - we've got it covered.
We can help your business graduate from the PDF age to the Smartphone age. Many subscription businesses still send out documents each week or month; we can help you deliver your time-sensitive content straight to desktops, laptops, tablets or phones instead, including the ability to deliver links to time-sensitive content by SMS.
Publishing content via emailed documents leaves your business open to unauthorised distribution of content, and loss of revenue.
Delivering content direct to devices rather than as an emailed document can help ensure that all the eyes on your content are paying what they should.
Many businesses still operate via batch processing reviewed manually each day, or month. Our subscription billing systems can automate stored Credit Card or Direct Debit processing, on daily, weekly, or monthly cycles.
We can also include manual review processes for calculated fees before they process, both for regulatory compliance and for your peace of mind.
We adopt an individual approach to every project - from scoping through to ongoing maintenance, you'll have a dedicated account manager you can speak to who'll answer your queries.
Contact us today for a no-obligation confidential discussion on how we can improve your processes, systems, and sales.