As a key provider for hospitality industry supplies and outfitting, Advantage Commercial Kitchens is a central to Melbourne's thriving hospitality scene. With a massive number of kitchen appliances for sale as well as a custom outfitting service, ACK requires a site that is as functional as it is intuitive and informative. In the lead up to exhibiting at the Fine Food show in September, their website was due for an upgrade.

We've maintained ACK's sales inventory functionality for a couple of years now, and 2016 provided us an opportunity to refresh the site to meet today's standards across multiple platforms. This update included both a visual and organizational overhaul. In an attempt to simplify sales and enquiries for the site's massive inventory, we went for a straightforward clean look and feel and a reduced product list for sale, rolling out a visually appealing and easy to use quote feature for the remainder of the product range. Our collaboration with ACK resulted in an effective site that works across all platforms and lets the products do the talking.

In addition to visual streamlining, Truss CRM provides ACK with a solution for their sales needs. Integrating brilliantly with Xero and Unleashed, ACK's custom-built CRM allows for fine control over business rules, streamlined quote generation and approval, saving ACK's management time, and helping drive more business.
Widely known across the hotel industry for their project management wizardry, Yardley Hospitality provides consistent excellence in providing products and service for their customers. Inger and Paul Yardley's sterling reputation is confirmed by their ISO 9001 accreditation as awarded by TQCSI, and their hundreds of returning online customers are testament to this qualification.

Jack Marlow and Yardley have been longtime collaborators, featuring a site that allows for product sales and inquiries. Beginning in 2015, Jack Marlow began work on a comprehensive site refresh for Yardley, updating the site's look and feel to meet up with modern standards. The site's re-design aims for a fresh and modern feel, emphasizing clean organisation for Yardley's numerous product categories.

In addition to visual upgrades, Yardley's new custom tailored CRM provides functionalities critical for Yardley's maintenance of thousands of products and user subscriptions. With custom functions built for inventory, shipping calculation, user accounts, marketing mailouts, automated responses and statistics generation, Jack Marlow has Yardley covered on all of it's day to day needs. 

As the sun sets on another year we're taking the time to look back on the last 12 months.

Here are some thoughts from the team:

Since we pushed our first Jack Marlow website live in 2009 we've had the opportunity to develop some fantastic long-standing relationships with our clients. 2015 was a really great year for us going back to some of our older clients and making sure their websites are up to 2015 standards, are fully responsive and reflect their business in 2015.

Not only is the web a completely different animal these days but many of our clients have expanded their businesses, changed their focuses or restructured! We've got a few more redesigns and re-brands to launch in the new year which I'm itching to announce but for me the highlights of 2015 were working on and re-launching the Riverina Tourism websites, Lower Plenty Dental and Hemden all with stunning looking and fully responsive websites.

Elise Kumar, Front End Developer

Being the newest member of the Jack Marlow team, 2015 was a thrilling ride for me. I got the opportunity to acquaint myself with long time clients like Rivkin, Lower Plenty Dental, Riverina Tourism and Ud...

During Mental Health Week, the ABC is running groundbreaking TV and Radio programming encouraging all Australians to start talking about mental health, to seek support and to give money to fund research to find better mental health solutions.

In 2014 we worked with the Society for Mental Health Research and the ABC to help make the Mental As campaign a reality. The 2014 campaign raised over $1.5 million for Mental Health Research, with the funds awarded to Early Career Researchers in May of this year - we're very proud to have been part of that.

Mental ill-Health continues to have a wide and far-reaching impact in Australia. Did you know:

  • Two thirds of those who experience mental illness have done so by age 21
  • One quarter of those who experience depression or anxiety do so before age 12
  • Suicide is a leading cause of death among these young Australians
  • Middle aged men have the highest suicide rate
  • Indigenous Australians have a higher rates of mental health illness than non-Indigenous Australians
  • Mental health accounts for half of the disease burden for young people aged 16 to 24
  • Only about one third of those with mental health disorders complete Year 12
  • Productivity losses from mental health cost the Australian economy $5.9 b...

As an RTO, your compliance load increases every year. With this in mind, it's important that you be certain that your software will tick all the boxes.

We're pleased to announce that Truss RTO now appears on two key regulator lists to assure you that it does:

NCVER's AVETMISS Compliant Software Register
The National Centre for Vocational Education Research (NCVER) is a not-for-profit company owned by the Commonwealth and state and territory ministers responsible for vocational education and training. It's responsible for the maintenance and administration of the AVETMISS data collection standards that all Registered Training O...

Today is a big day in the history of Jack Marlow. Our brand new website is now live, and we're introducing three new products.

Our New Website

It seems a weird thing for a Digital Agency to have no website, but it's also surprising how many don't! We've collaborated with a couple of small firms over the last year and a half or so whose websites consist merely of a logo, an email address, and a phone number - but they still produce great work. The old adage that the plumber's house has the worst pipes probably applies here.

It was with that fact in mind as a consolation that I decided a little while back (after Google's Mobile Update) that we were b...

Here in the future it's a safe bet that 40% or more of the traffic to your website comes from devices, not from computers. People reading your blog on the train trip home from work, someone frantically price checking a product on your site while they're at the shopping centre, someone whipping out the credit card to tap the details into their tablet.

When we started Jack Marlow back at the end of 2008 we wanted to build a platform that our clients would not only love to use, but would deliver them real results on the web.

A lot has changed in 6 years! Back then the iPhone was only a year old, the iPad didn't even exist yet and the various netbo...